Do you have a question about membership? We’d love to hear from you.
(216) 696-4576 or firstname.lastname@example.org
Purchasing/Renewing/Gifting a Membership
How do I purchase a membership?
Memberships may be purchased in person at the Science Center box office, online by clicking here or by calling the Membership Department at (216) 696-4576.
What is the difference between each membership level?
All memberships inlcude one year of free admission to the Science Center, special discounts on parking and in the Science Store and Cafe, discounts on camps, classes, workshops, and more! Click here to compare all levels.
Can I upgrade my membership?
Memberships can be upgraded at any time during the 12 months your membership is valid. Upgrading your membership will not extend the membership, but will allow you to increase your benefits during the months remaining on your membership. If your employer matches charitable donations you can receive a FREE membership upgrade and more member benefits! Visit www.doublethedonation.com or contact the membership department at (216) 696-4576 for further details on how to find out if your employer will match the tax deductible portion of your membership gift.
Can I get a discounted membership?
We offer a 10% discount for seniors, active military and corporate member employees. A 10% discount is also available for all family level memberships purchased online. There are also discounted rates for Ohio Certified educators and homeschool families. This discount is $99 for the Family Membership, $124 for the Family PLUS and $155 for the Family MAX. Please be prepared to provide any one of the following as verification of your educator/homeschooling status at the time of purchase in order to receive this discount: teaching certificate, OEA card, teacher’s union card, school id, screenshot of school website staff list or a current letter of approval from the district for homeschooling families. Please be aware that documentation must say teacher or faculty, documents only indicating “Staff” will not be accepted. All discounts are available through the Box Office or by calling the Membership Department at (216) 696-4576.
How will I know when my membership expires?
Memberships are valid for 12 months from the month you joined and expire on the last day of the month. Your expiration date is indicated on your membership cards.
Will I receive renewal notices?
Yes, all memberships nearing their expiration will receive a renewal notice in the mail, beginning with the month prior to your membership’s expiration date.
Can I renew early?
You may renew your membership at any time. We will simply extend your membership for an additional 12 months from the original date of expiration.
Are memberships available as gifts?
Memberships may be purchased as gifts for any occasion! Purchase membership gifts by:
- Clicking here to purchase online. Simply select the recipient as gift.
- Visit the Great Lakes Science Center Box Office
- Calling us at (216) 696-4576.
How will the recipients receive their gift membership?
Memberships will be mailed to the gift recipient within two weeks from the date of purchase. If you would like the membership mailed to the gift purchaser please let us know at the time of purchase.
When will my membership cards arrive?
Membership cards are mailed within two weeks from the date of purchase.
Where do members check-in?
Members receive priority check-in at the box office’s Member Priority Line! Simply look for the red circle that says “I’m a Member” and a Great Lakes Science Center associate will be happy to assist you. Be sure to present your driver’s license and membership card upon arrival.
Can I visit without my membership card?
If you have not received your membership cards and wish to visit Great Lakes Science Center, simply show your ID at the box office for admission.
How do I make corrections to my membership card?
If you need to update your membership card because your address changed, the incorrect number of youth are reflected on your card, you need to change the named adult, etc. simply let the box office know at your time of visit. You may also contact us at email@example.com or (216) 696-4576.
How do I change or add guests to my membership?
To add, change or remove guests, contact us at firstname.lastname@example.org or call our membership department at (216) 696-4576.
Can my cards be reprinted?
If you are in need of new cards because they have been lost or stolen, contact us at email@example.com or call our membership department at (216) 696-4576.
Can someone else bring my children to visit and use my membership card?
Membership cards are nontransferable. Only named guests on your membership can bring your children to the museum without you present. Named guests may not bring guests, only the named youth on the membership.
Can my children visit without me present?
Youth under 16 MUST be accompanied by a named adult on the membership. Membership benefits do not apply to group/school visits. Children ages 16-17 visiting without a named adult on the membership are not eligible for guest privileges, regardless of membership level.
Are memberships tax-deductible?
Donation receipts are included when applicable with your membership cards. To find out the amount of tax-deductibility for your membership or to receive a copy of a donation receipt, visit here or call our membership department at (216) 696-4576.
Can I see Cleveland Clinic DOME Theater films as a member?
All members receive discounted admission to our DOME Theater ($2.00 off per ticket for each member in attendance). MAX members receive unlimited DOME Theater movies for an entire year. DOME Theater privileges do not apply to special events or school/group visits. For information on current or upcoming films, click here.
Do members receive discounted parking?
Members receive a one-time complimentary parking pass. With ticket validation at the box office or information desk, parking is reduced to $7 each visit.
Can I bring a guest with me to visit the Science Center?
Individual MAX members receive one guest per visit. Family PLUS and higher levels receive two guests per visit. Unnamed guests can be different each time; named guests must be the same each time but also have the ability to visit on their own. Contact our membership department at firstname.lastname@example.org or call us at (216) 696-4576 with any questions about your guest spots. Named guests do not have guest privileges, regardless of membership level.
Do I receive invitations to exclusive member events and previews?
We have various member-only events throughout the year, including member-only exhibition previews and special events. Event details can be found in our monthly e-newsletter and members-only emails. Click here to view our Member Events page.
What other discounts do I receive as a member?
Members receive 10% off their purchases at the Science Store and the café as well as discounts on camps, workshops and other educational programs. Shopping online at our Science Store? Use promo code GLSCMEMBER10 at checkout for your 10% off member discount.
ASTC Passport Program
What is the ASTC Passport Program?
Your Great Lakes Science Center membership allows you to take advantage of the ASTC Passport Program through the Association of Science and Technology Centers, an exclusive benefit to you as a member. Learn more.